• Configuring ATM and POS machine as well as keys verification. • Extracting daily reports, Credit Card EOD reports. • To be responsible for the all the Back-office processes which are proper and being executed regularly or not. • Handling Customer/Member Banks request, Queries, and complaints. • ATM Screen preparation as per bank request. • Transaction and ATM monitoring and reporting. • Credit card dispute handling about reports and customer queries. • Credit card related support to banks. • PIN Printing and Keys Generation• Should possess a very sound knowledge in MS Office including excel, word. • Should possess a very good verbal and written communication skills • Should process sound interpersonal skills and ability to work with a team