Trainee Assistant

• Worked on the Switch, Firewall, configuring, troubleshooting, network related problems. • Installation and configuring OS and hardware in the Computers / Server / Printers. • Operation of AIX /Windows / Linux servers on Virtual Machine. • Troubleshooting problems for solving ATM / POS transaction through application. • Provide technical support on handling customer queries and complaints on Email or on-call basis. • Knowledge on the Database and SQL queries. • Knowledge on information security and threats. • Able to work in team for handling pressure and division of works. • Handle issue effectively from across departments (Management, operation, Monitoring, Admin, HR). • Complete task status on time and update to Supervisor