* Consistently perform analysis and translate business needs to create high-quality Business Requirements and Functional Specifications documentation and design the solution within specified time frames to solve most complex problems. * Ensure end-to-end traceability of requirements as per the company standard. * Participate as needed in all phases of solution development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. * Keep all stakeholders updated about the software process/status as per the project/product communication plan. * Maintaining, testing, and improving business and systems operations. * Building and maintaining relationships with key stakeholders. * Identifying and capitalizing on improvement opportunities. * Acting as a liaison between business and IT groups.