• Deliver high-quality documentation for various product lines that help customers understand and use the products • Create new technical documentation using informative screenshots • Update and revise existing documentation • Work closely with the subject matter experts to gather technical information to write, update and revise documentation. • Proactively strengthen your knowledge of current technical writing methods, trends, and technologies. • Should be able to lead a team of technical writers to produce and maintain the overall documentation of all the company products • Create interactive videos for the major product features • Test content for accuracy and usability • Formulate documentation processes, guidelines, and team goals • Drive the research of contemporary documentation portals • Thoroughly review the documentation artifacts created for different product lines • Fully participate in a highly collaborative agile environment