• Assist in translating user needs into well-defined (technical) requirements. • Analyze existing process to identify gaps and areas of improvement • Continuously learn about the product domain to become a subject matter expert. • Prioritize and escalate users' issues. Assist engineering and product management with backlog prioritization. • Enable us to continuously ship value through our continuous discovery and delivery process. • Write detailed Product Specifications with clarity and transparency & provide intricate details using UML diagram & Wireframe. • Analyze the solution's practicality, feasibility, and desirability. • Conduct functional, exploratory, and user testing as and when situation persists. • Coordinate with 3rd-party vendors, internal business, DevOps , Support Engineers for addressing application related queries and concern. • Conduct functional, exploratory and user testing when required • Prepare and conduct training where appropriate, working with the implementation teams to facilitate delivery of product changes to clients • Facilitate Agile/Scrum and other software development lifecycle ceremonies