* Strong analytical/problem-solving skills, Strong communication skills, ability to translate end user needs into an IT solution, Excellent organizational skills, and attention to detail are critical to the success of all candidates. * Ability to recognize inefficiencies in processes (operational or technical) and the ability to design solutions to address these issues Mastery of working with large datasets. * Demonstrates mastery of a wide application of professional principles, theories, and concepts. * Troubleshoots and provides solutions for unusually complex problems. * Solutions are imaginative, thorough, and practicable. * Contributes to the development of new and innovative solutions. * Demonstrates self-reliance by (on occasion) working without appreciable direction toward long-range goals and objectives. * Determines and pursues courses of action necessary to obtain desired results. * Contributes to the productivity of the organization through the completion of projects associated with departmental objectives. The impact * of decisions can be broad depending on the number of projects affected and may impact departmental resources, timeframes, and budgets. * May be a primary point of contact with vendors and consultants engaged in supporting the work activities of the group. * Communicates formally and informally to management and fellow team members. * Owns communication between RCA client service delivery teams and analysts. * Owns performance and quality of applications and data for client support systems. * Influences design and development of new software products or major enhancements to existing software for clients and business partners.