Running regular checks on IT Infrastructure, backup system, and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides for the organization Designing training programs and workshops for staff Conducting regular system audits Running and sharing regular operation system reports with senior staff Overseeing and determining timeframes for major IT projects, including system updates, upgrades, migration, and outages Managing and reporting the allocation of the IT budget Providing direction and leading the IT team Identifying opportunities for team training and skills advancement