● Assist in the recruitment process, including job postings, resume screening, and scheduling interviews. ● Coordinate new employee onboarding, including the preparation of orientation materials and facilitating orientation sessions. ● Maintain accurate and up-to-date employee records, ensuring compliance with confidentiality and data protection policies. ● Prepare and process HR documentation, such as employment contracts, offer letters, and other related paperwork. ● Act as a point of contact for employees regarding HR-related inquiries and issues. ● Assist in resolving conflicts and promoting a positive workplace culture. ● Stay updated on employment laws and regulations to ensure company compliance. ● Assist in the development and implementation of HR policies and procedures ● Assist in the development and implementation of HR information system ● Create KRA, KPA and KPI's and conduct quarterly performance appraisal ● Analyze the appraisal results to propose action plan ● Lead the payroll process ● Create HR analytics report and introduce new metrics ● Handle all phases of the recruitment and selection process and actively ● Develop new recruitment tools ● Oversee the employee onboarding ● Assist in new policy development and ensure proper implementation ● Ensure proper departmental documentation ● Develop and implement new ideas for employee engagement ● Handle grievances of employees and ensure timely issue resolution ● Contribute to team effort for better departmental performance