* Greeting and assisting visitors and guests * Answering phone calls and directing them to the appropriate department or individual * Managing incoming and outgoing mail and packages * Scheduling and confirming appointments and reservations * Collecting and processing payments and feesMaintaining security by monitoring visitors and issuing visitor passes * Providing information and answering questions about the organization's products, services, and policiesKeeping the front desk and surrounding area clean and organized * Performing other administrative or clerical tasks as needed